Sacramento Suburban Water District (SSWD) employees are frequently in the field to maintain and inspect water mains, pipelines, and other facilities. There are occasions when the District may need access to your property. SSWD employees typically schedule appointments in advance, wear uniforms with the SSWD logo, and are required to carry SSWD-issued photo I.D. cards.
If someone comes to your home without an appointment and asks to check your water system, SSWD urges customers to do the following:
1. Do not allow the person to enter your home.
2. Ask for the person’s name.
3. Request to see his or her SSWD photo I.D. card and check the photo.
4. Call SSWD at 916.972.7171 to confirm his or her identity.
If you do suspect the person is a water utility imposter, immediately notify the police then inform SSWD by calling 916.972.7171.