Using technology and innovation to keep customers informed, the California Department of Motor Vehicles has announced today new features available on the DMV Web site. Customers will now be able to receive the latest RSS (Real Simple Syndication) feeds pertaining to DMV news and information, sign up for instant news alerts, find a local field office using a pop-up Google map, and, beginning on April 30, 2008, customers can download DMV driving videos direct to their iPods.
“We are very pleased to offer more enhanced online services on our Web site,” said DMV Director George Valverde. “RSS is the next step in providing enhanced services to an increasingly mobile, global and knowledge-based market of DMV customers.”
RSS is a format designed to deliver ever changing web content directly to a user’s computer. DMV customers will be able to subscribe to RSS feeds with the latest information on DMV laws, and other content of interest. To subscribe to RSS, log into the DMV Web site at dmv.ca.gov, and follow the subscription prompts.
DMV field office locations, which are available on the DMV Web site, will now be enhanced with a Google map. Customers will be able to click on a link that will bring up a map with driving directions to every DMV field office in California.
“With the popularity of the DMV YouTube Channel, customers will now be able to download these videos to their iPods. Customers, especially teens, will be able to watch the DMV driving safety videos at their leisure,” said Director Valverde.
The Department plans to offer additional web-based customer services in the future. A new Web Portal is in development which will create a “one-stop shop” for DMV customers that is designed to streamline all transactions. Many more features may be added once the platform is up and running.
Current DMV online services:
Renew driver licenses and vehicle registration
Purchase personalized plates
Check the license status of driver education or traffic schools, new or used vehicle dealers, and more
File change of address or vehicle transfer forms
Calculate fees and taxes due
Request refunds
Find the nearest DMV offices, hours of operation and wait times
Schedule office appointments for up to three transactions or for three separate customers
Make appointments for both car and motorcycle driving skill tests
Study the Driver’s Handbook, the Motorcycle Handbook, the Parent-Teen Training Guide and more
Access the DMV’s YouTube Channel for driver safety videos and educational tools
Take interactive driver’s license practice exams
Answer the most frequently asked questions in extensive archives
Don’t Stand In Line, Go Online! Doing business with the DMV has never been easier. The DMV offers an array of services to customers 24 hours a day, 7 days a week through its Web site (dmv.ca.gov), including online appointments for written and drive tests, vehicle registration and driver license renewals, selection of personalized license plates, changes of address and payment of fees via secure debit transactions.